1. Who we are
Radiant Communication Sdn Bhd (“Radiant”, “we”, “us”) provides KeyAI, an AI platform for contact centres. This policy explains how we handle personal data on our website and in our products.
2. Data we collect
- Information you give us, such as your name, work email and company when you sign up or contact us.
- Usage data, such as pages visited and features used, collected with privacy-friendly analytics.
- Customer data you process with KeyAI, which we process on your behalf as a processor.
3. How we use data
To provide and improve our services, respond to enquiries, send service communications and meet legal obligations.
4. Legal bases
[Placeholder: contract, legitimate interests, consent and legal obligation, as applicable.]
5. Sharing and sub-processors
[Placeholder: list sub-processors, hosting regions and transfer mechanisms.]
6. Retention
[Placeholder: retention periods per data category.]
7. Your rights
Depending on where you live, you may have rights to access, correct, delete or port your data, and to object to processing. Contact privacy@keyai.example.
8. Cookies
This website doesn't set cookies. What it stores in your browser, and the choices you have, are described in our Cookie policy.
9. Contact
[Placeholder: data protection officer and supervisory authority details.]