Services · Support
Real people, who know your setup.
After go-live, our engineers stay with you: fixing issues, tuning prompts and workflows, and helping you add new use cases.
How it works
What to expect
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01
Help desk
Report issues by email or phone during business hours.
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02
Monitoring
Platform health watched around the clock on AWS.
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03
Tuning
Regular reviews of bot performance and quality scores.
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04
Growth
Help planning and adding new assistants and channels.
- Help desk
- Platform monitoring
- Prompt and workflow tuning
- Performance reviews
Put AI to work in your contact centre.
See KeyAI with your own channels, languages and use cases. Most projects go live in about three months.
Native to Genesys Cloud · Multilingual · Built in Malaysia